FAQs
Information about Hi-konnect Network Limited is available on this website. Alternatively, please call our customer care line at 09155004551 or 09155004552. You may also write to us on info@hikonnectng.com or via our live chat.
Hi-Konnect Network Limited is located at 9, Community Road, Pineapple Estate, Wagbare, Igbogbo. You can visit our office during business hours for inquiries or support. Information about Hi-konnect Network Limited is available on this website. Alternatively, please call our customer care line at 09155004552 or 09155004552. You may also write to us on info@hikonnectng.com or via our live chat.
We specialize in providing high-speed, unlimited internet service to residential and business customers in the Ikorodu area of Lagos State.
Getting started with Hikonncet is easy. Visit our website and click on the “Get Started” or “Sign Up” button. You can also contact our sales team at [Sales Contact Information] to discuss your specific needs.
We offer several payment options, including online payments through our website, automatic bank transfers, and check payments. Visit our “Billing and Payments” section for more details.
Unlimited internet service means that you can use the internet without any data usage limits or caps. You can browse, stream, download, and upload as much as you want without worrying about overage charges.
We offer a variety of unlimited internet plans such as the Silver Gold and Platinum plans, designed to meet different needs and budgets. You can find plan details and pricing on our website or by contacting our customer support.
We offer both contract and no-contract options. Some plans may require a contract commitment, while others offer more flexibility with month-to-month billing. Please check our website for plan-specific details.
You can sign up for our unlimited internet service online through our website or by visiting our head office at 9, Community Road, Pineapple Estate, Wagbare, Igbogbo, or our other bramch at Ikorodu Shopping Complex Opposite Ikorodu Youth Center Ita-Elewa. Our friendly staff will assist you in selecting the right plan and getting set up.
Typically, you will need an outdoor radio, a router, 30m cable, one pole, provided by Hi-Konnect. Our team will guide you through the installation process to ensure a smooth setup.
Yes, you have the flexibility to upgrade or downgrade your plan to better suit your needs. Contact our customer support team, and they will assist you in making any necessary changes to your subscription.
If you encounter connectivity issues, please contact our customer support team immediately. We have a dedicated technical support team 07033322298 that can troubleshoot and resolve any issues to ensure you have a reliable internet connection.
Yes, we prioritize customer privacy and data security. We have stringent measures in place to protect your data and ensure a secure online experience. For more information, please refer to our privacy policy on our website.
We offer a variety of unlimited internet plans such as the Silver Gold and Platinum plan designed to meet different needs and budgets. You can find plan details and pricing on our website or by contacting our customer support.
Our cancellation policy varies based on the type of service and contract terms. Please refer to our terms and conditions on the website for detailed information regarding cancellation fees and procedures.
First, try restarting your modem and router. If the problem persists, check for any network outages on our website or contact our 24/7 technical support team at [Technical Support Contact Information] for assistance.